ServiceNow continues proving to us what a great tool it is for managing your IT assets. And now ServiceNow are really making excellent strides in the mobile phone UI and the tablet UI. So I wanted to put the two together.
What I came up with was a simple way of generating QR codes for assets which could be printed and stuck onto the assets. When scanned by a desktop engineer out on site, ServiceNow will automatically load into the relevant window, speeding up the need to go into ServiceNow and search. This allows your engineers to spend longer working, and less time faffing around on the system.