Whenever I bring up how to check whose logged into the system, the usual response is ‘just click the logged in users module!’. Well I’m here to tell you that it doesn’t work like that, and to explain why, and then give a way of actually finding out (best endeavour anyway, it’s not the most elegant of solutions I think!).
So first of all, examining the logged in user table within within ServiceNow you can see that it starts with a v_. Immediately this tells you it’s not a normal table (I think the v stands for virtual). If you were able to look at the actual database, you would see this table doesn’t exist. So what’s it displaying?