Setting A Default Filter On Variable List Collectors

Update: In Helsinki this can be achieved out of the box, so make sure if this is implemented to remove it on an upgrade. Not sure it’ll play nicely with the OOB method. Thanks Goran for letting me know!

I was creating a service request today and for the first time in a long time I used the List Collector variable. As soon as I started using it I remembered why I didn’t like it. There just aren’t enough options on there (reference qualifiers, default filter etc). But today I had no alternative so wanted to figure out how to set a default filter. The only way I could find was the solution provided by ServiceNow Guru. Works a treat but thought I’d share a different approach just for some information.

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