ServiceNow Performance Metrics

If you’ve ever had performance issues within ServiceNow, chances are you’ve gone to look at the performance dashboards to see if anything looks “funny” there. If not, you then check the stats.do page.

Recently I’ve been working on automated monitoring, spotting a situation arising before the customer notices the system is going into slowdown.

While doing this I’ve discovered a new table with a whole load of metrics to read from. Continue reading